What Is Insurance Management Software?
Mix (16 tools)
- License: 2 open source · 14 proprietary
- Hosting: 2 self-hosted · 13 SaaS · 1 both
Insurance management software encompasses the systems that insurance carriers, agencies, and brokerages use to administer their core operations. These platforms handle the full lifecycle of insurance products – from policy creation and underwriting through claims adjudication and regulatory reporting.
The insurance software landscape spans several functional domains:
- Policy administration – creation, issuance, endorsement, renewal, and cancellation of insurance policies across lines of business
- Claims management – first notice of loss (FNOL), investigation, adjudication, settlement, and payment workflows
- Underwriting – risk assessment, pricing, rules engines, and automated decision support for policy acceptance or denial
- Billing / premium collection – invoicing, payment processing, installment plans, commission calculations, and accounts receivable
- Agency management – customer relationship management (CRM), policy tracking, carrier connectivity, and commission tracking for independent agencies and brokerages
- Rating engines – comparative quoting across multiple carriers using standardized rating algorithms and real-time API integrations
- Document management – policy documents, endorsements, certificates of insurance, ACORD forms, and correspondence management
- Compliance / regulatory reporting – state filing requirements, statutory reporting, DOI (Department of Insurance) compliance, and audit trail maintenance
- Reinsurance – treaty and facultative reinsurance administration, bordereaux reporting, and cession tracking
About this data & disclaimer
The information on these pages was researched by a combination of human review and large language models. This catalogue serves as a reference for the resources, applications, devices, deployment payloads, and other components that the ResorsIT platform integrates, deploys, and manages. To suggest an addition or correction, please contact us. Prepared by Rhodium Systems Inc., author of the ResorsIT platform — a unified IT operations management platform for IT teams and MSPs that integrates a curated suite of open-source, commercial, and SaaS applications into a single system with shared identity, single sign-on, access control, and a common audit trail. This information is compiled on a best-effort basis: it may be incomplete, contain errors, and become out of date as tools, vendors, licences, and features change. Use this catalogue only as a starting point for your own research, and independently verify and review any tool carefully against your own requirements before relying on it.
Comparison
Feature Matrix – Agency Management
| Feature | Applied Epic | AMS360 | HawkSoft | EZLynx | NowCerts | AgencyBloc |
|---|---|---|---|---|---|---|
| CRM | Yes | Yes | Yes | Yes | Yes | Yes |
| Policy mgmt | Yes | Yes | Yes | Yes | Yes | Yes* |
| Accounting | Yes | Yes | Yes | Basic | Yes | No |
| Commission | Yes | Yes | Yes | Basic | Yes | Yes |
| Cert mgmt | Yes | Yes | Yes | No | Yes | No |
| IVANS | Yes | Yes** | Yes | No | Yes | No |
| ACORD forms | Yes | Yes | Yes | Yes | Yes | No |
| Rating | Yes*** | No | No | Yes | No | No |
| Client portal | Yes | Yes | Yes | Yes | Yes | No |
| Multi-location | Yes | Yes | No | No | No | No |
* = life and health policy tracking only ** = via TransactNOW (Vertafore’s network) *** = via Applied Rating Services
Feature Matrix – Carrier / Enterprise
| Feature | Guidewire | Duck Creek | Majesco | Sapiens | Insurity |
|---|---|---|---|---|---|
| Policy admin | Yes | Yes | Yes | Yes | Yes |
| Claims | Yes | Yes | Yes | Yes | Yes |
| Billing | Yes | Yes | Yes | Yes | Yes |
| Rating engine | Yes | Yes | Yes | Yes | Yes |
| Underwriting | Yes | Yes | Yes | Yes | Yes |
| Reinsurance | Yes | Yes | Limited | Yes | Limited |
| Multi-line | P&C | P&C | P&C+L&A | P&C+L&A+WC | P&C |
| Analytics | Yes | Yes | Yes | Yes | Yes |
| API | Yes | Yes | Yes | Yes | Yes |
| Marketplace | Yes | Yes | Limited | Limited | Limited |
Feature Matrix – InsurTech / Modern
| Feature | Socotra | BriteCore | Snapsheet |
|---|---|---|---|
| Policy admin | Yes | Yes | No |
| Claims | Yes | Yes | Yes |
| Billing | Yes | Yes | No |
| Rating engine | Via API | Yes | N/A |
| Underwriting | Via API | Yes | N/A |
| API-first | Yes | Yes | Yes |
| AI/ML | Limited | Limited | Yes |
| Virtual appraisal | No | No | Yes |
| Multi-line | All | P&C | Claims only |
Feature Matrix – Open Source
| Feature | OpenL Tablets | OPIN |
|---|---|---|
| Policy admin | No | Partial* |
| Claims | No | Partial* |
| Billing | No | Partial* |
| Rating engine | Yes | No |
| Rules engine | Yes | No |
| REST API | Yes | Yes |
| Production-ready | Yes** | No |
* = reference implementation only ** = as a rules/rating engine component
Deployment Comparison
| Tool | Type | Platform | Cloud | On-Prem |
|---|---|---|---|---|
| OpenL Tablets | Self-hosted | Java/Linux | Yes* | Yes |
| OPIN | Self-hosted | Java/Linux | Yes* | Yes |
| Applied Epic | Desktop/Cloud | Windows | Yes | Yes |
| Vertafore AMS360 | Desktop/Cloud | Windows | Yes | Yes |
| HawkSoft | Desktop/Cloud | Windows | Yes | Yes |
| EZLynx | SaaS | Browser | Yes | No |
| NowCerts | SaaS | Browser | Yes | No |
| AgencyBloc | SaaS | Browser | Yes | No |
| Guidewire | SaaS/Self | Java/Linux | Yes | Yes |
| Duck Creek | SaaS/Self | .NET/Windows | Yes | Yes |
| Majesco | SaaS | Cloud-native | Yes | No |
| Sapiens | SaaS/Self | Java/.NET | Yes | Yes |
| Insurity | SaaS/Self | Java/.NET | Yes | Yes |
| Socotra | SaaS | Cloud-native | Yes | No |
| BriteCore | SaaS | Cloud-native | Yes | No |
| Snapsheet | SaaS | Cloud-native | Yes | No |
* = self-hosted on cloud infrastructure
Licensing Comparison
| Tool | License | Type | Cost Model |
|---|---|---|---|
| OpenL Tablets | LGPL-2.1 | Open source | Free; commercial support avail |
| OPIN | Apache-2.0 | Open source | Free; community-driven |
| Applied Epic | Proprietary | Desktop/Cloud | ~$200–400/user/mo |
| Vertafore AMS360 | Proprietary | Desktop/Cloud | ~$150–300/user/mo |
| HawkSoft | Proprietary | Desktop/Cloud | Contact vendor |
| EZLynx | Proprietary | SaaS | ~$100–200/user/mo |
| NowCerts | Proprietary | SaaS | ~$149/mo per agency |
| AgencyBloc | Proprietary | SaaS | ~$70/user/mo |
| Guidewire | Proprietary | Enterprise | $1M–10M+/year |
| Duck Creek | Proprietary | Enterprise | GWP-based |
| Majesco | Proprietary | Enterprise | GWP-based |
| Sapiens | Proprietary | Enterprise | Contact vendor |
| Insurity | Proprietary | Enterprise | Contact vendor |
| Socotra | Proprietary | SaaS | GWP/policy-based |
| BriteCore | Proprietary | SaaS | GWP-based |
| Snapsheet | Proprietary | SaaS | Per-claim or subscription |
SSO / OIDC Comparison
OIDC is the preferred SSO protocol; the notes below flag which tools integrate with Authentik.
Agency Management Tools
| Tool | OIDC | SAML | AD | Authentik Notes |
|---|---|---|---|---|
| Applied Epic | No | Yes* | Yes | SAML in cloud; AD on-prem |
| Vertafore AMS360 | No | Yes* | Yes | SAML in cloud; AD on-prem |
| HawkSoft | No | No | Yes | AD only |
| EZLynx | No | Yes* | No | SAML enterprise tier |
| NowCerts | No | ? | No | Contact vendor |
| AgencyBloc | No | ? | No | Contact vendor |
* = enterprise or cloud tier required ? = not publicly documented
Carrier / Enterprise Tools
| Tool | OIDC | SAML | AD | Authentik Notes |
|---|---|---|---|---|
| Guidewire | Yes | Yes | Yes | Full OIDC via cloud |
| Duck Creek | Yes | Yes | Yes | Full OIDC via OnDemand |
| Majesco | Yes | Yes | Yes | Full OIDC support |
| Sapiens | Yes | Yes | Yes | OIDC in cloud |
| Insurity | Yes | Yes | Yes | OIDC in cloud |
InsurTech / Modern Tools
| Tool | OIDC | SAML | AD | Authentik Notes |
|---|---|---|---|---|
| Socotra | Yes | Yes | No | Full OIDC + OAuth 2.0 |
| BriteCore | Yes | Yes | No | Full OIDC support |
| Snapsheet | Yes | Yes | No | OIDC enterprise tier |
Open Source Tools
| Tool | OIDC | SAML | AD | Authentik Notes |
|---|---|---|---|---|
| OpenL Tablets | No | No | LDAP | LDAP proxy only |
| OPIN | Yes | No | No | Full OIDC via Spring |
Best SSO support: carrier/enterprise and InsurTech platforms generally support OIDC and SAML. Agency management tools lag behind, with most limited to AD or SAML in cloud tiers.
Pricing Comparison
Agency Management
| Tool | Entry Price | Target Size | Notes |
|---|---|---|---|
| AgencyBloc | ~$70/user/mo | Small | Life/health only |
| NowCerts | ~$149/mo/agency | Small-Mid | All-in-one cloud |
| EZLynx | ~$100/user/mo | Small-Mid | Rating + AMS |
| HawkSoft | Contact vendor | Small-Mid | Competitive |
| Vertafore AMS360 | ~$150/user/mo | Mid | Desktop/cloud |
| Applied Epic | ~$200/user/mo | Mid-Large | Market leader |
Carrier / Enterprise
| Tool | Typical Range | Target Size | Notes |
|---|---|---|---|
| BriteCore | GWP-based | Small-Mid carrier | Affordable |
| Socotra | GWP-based | Startup-Mid | Startup pricing |
| Insurity | Enterprise | Mid | Specialty focus |
| Majesco | Enterprise | Mid-Large | Cloud-native |
| Duck Creek | GWP-based | Mid-Large | SaaS-first |
| Sapiens | Enterprise | Mid-Large | Global |
| Guidewire | $1M–10M+/yr | Large | Dominant |
Tools
16 tools.
AgencyBloc
AgencyBloc is a cloud-based agency management system specifically designed for life and health insurance agencies, including senior market agencies, Medicare specialists, employee benefits brokers, and FMOs (field marketing organizations).
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Applied Epic
Applied Epic is the market-leading agency management system for independent insurance agencies and brokerages in North America.
License: Proprietary (proprietary) · Kind: web · Deploy: saas, direct · SSO: SAML
ResorsIT usage: Web App without SSO
Access & Identity: Single sign-on
BriteCore
BriteCore is a cloud-native insurance core platform designed for small-to-mid-size P&C carriers, mutuals, reciprocals, and county mutuals.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Duck Creek Technologies
Duck Creek Technologies is a major core system provider for P&C insurance carriers, positioning itself as the primary SaaS-first alternative to Guidewire.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
EZLynx
EZLynx is a cloud-based insurance agency platform best known for its comparative rating engine connecting to 200+ carriers, expanded into a full agency management system with CRM, policy, and accounting.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Guidewire InsuranceSuite
Guidewire InsuranceSuite is the dominant core system platform for property and casualty (P&C) insurance carriers worldwide.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
HawkSoft
HawkSoft is an agency management system designed for independent P&C (property and casualty) insurance agencies.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Insurity
Insurity is a core insurance technology provider specializing in P&C carriers, with particular strength in specialty lines, excess and surplus (E&S) markets, and managing general agents (MGAs).
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Majesco
Majesco is a cloud-native insurance platform provider serving P&C, life and annuity (L&A), and group/voluntary benefits carriers.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
NowCerts
NowCerts is a cloud-native agency management system designed for independent insurance agencies of all sizes.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Open Insurance Platform (OPIN)
The Open Insurance Platform (OPIN) is an open-source initiative aimed at creating standardized APIs and reference implementations for the insurance industry.
License: Apache-2.0 (OSS) · Kind: web · Deploy: direct · SSO: OIDC
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
OpenL Tablets
OpenL Tablets is an open-source business rules and decision management system specifically designed for the insurance industry.
License: LGPL-3.0-only (OSS) · Kind: web · Deploy: direct · SSO: none
ResorsIT usage: Web App without SSO
Access & Identity: Forward-auth · Directory / LDAP
Sapiens
Sapiens is a global insurance technology provider serving carriers across P&C, life, pension, annuity, and workers’ compensation lines of business.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Snapsheet
Snapsheet is an InsurTech company specializing in claims management and virtual appraisal technology.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Socotra
Socotra is a modern, API-first insurance core platform designed for carriers, MGAs, and InsurTech startups that need to launch and iterate on insurance products rapidly.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: OIDC, SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
Vertafore AMS360
Vertafore AMS360 is one of the leading agency management systems for independent insurance agencies, serving as the primary competitor to Applied Epic.
License: Proprietary (proprietary) · Kind: web · Deploy: saas · SSO: SAML
ResorsIT usage: Web App with SSO
Access & Identity: Single sign-on
